Teams

Open Chat Studio is a multitenant platform that can support multiple organizations using the same instance at the same time. Each 'tenant' is called a 'team'. Teams are created by an organization and can have multiple members. Each team has its own settings and experiments.

A user can be a member of multiple teams and have a different set of permissions in each team.

A team serves as the root container for all data in Open Chat Studio.

Team configuration

There is a set of global configuration that can be set at the team level. This includes:

• LLM Service Providers
• Speech Service Providers
• Messaging Providers
• Authentication Providers
• Custom Actions
• Tracing providers